A picture reading its our everyday

At the Jockey Club we’re supporting British horseracing to be the best in the world for many years to come. How do we do that? And how do we keep being the organisation we want to be?


It's down to our culture, It’s the smallest actions and decisions we make every day that decide what kind of business we are. How we work with each other, how we bring pride to our work, how we welcome people in.


It comes from living our values and our behaviours – every day.


A picture reading one team

Together we help each other thrive.

Teamwork is built on trust. Everyone has their part to play, and we respect that. We communicate honestly and openly – listening as much as we speak. We collaborate with teams from across the business. And we look out for eachother.

Our strength comes from the way our skills, experience and knowledge combine

We are passionate about what we do and innovate with confidence, respecting our heritage and legacy.

Passion and pride come from a job well done. So, we celebrate successes and we learn from things that could have gone better. No blame, no shame. We work to our strengths, and we support others to work to theirs.

Our energy and enthusiasm help us to honour the legacy of the past – and create new opportunities for the future.

A picture reading passion and pride
A picture reading participation and inclusion

We enhance experiences and aim to build strong relationships with each and every one of our communities.

Participation and inclusion help us to stay open: to new customers, new ideas and new ways of doing things. So we build relationships for the long-term, not the quick win. We give our customers memorable, rewarding experiences. We reach out to communities to keep opening up what we do to new people. And we treat each other with care and respect.

Our focus on relationships helps us serve people better, and that helps our business succeed.